FAQs

7-1
Are you a manufacturer?

Yes, We are a leading manufacturer with bulk products, and produce synthesis products with our own lab and factory located in located in Xuzhou, Jiangsu Province.

 

Do you have stock?

We normally arrange ordering stock However, for some rare products, we do not keep stock and it needs time to synthesize.

 

What certificates and documents do you offer?

Some technical paperwork is available such as COA, HNMR, HPLC, LC-MS etc.

Why should I choose you?

Powerful technical support-come from our highly skilled & fully experienced staff working in chemical industry for more than 10 years averagely. Strict quality control comes from our sophisticated management system. Professional and warm sales team makes that you believe we can only win via our hard work in a competitive market.

Quick response,excellent presale and after sale service make our customer deserving all the best service.

Can I get best price from you?

Of course. We don't chase excessive profits and always try to give best offer based on same quality. We prefer to make business on mutual benefit with long term cooperation.

How should I pay?

We accept all payment TT,LC,DP,Paypal. But for first time, we only do LC or TT.

Can I get some samples?

Yes, we can supply free sample but the delivery charges should be paid by customers.

What is your MOQ ?

Our MOQ is 1Kg or 1L, but we can accept less quantity usually such as 100g on condition that the goods charges is 100% paid.

How about the delivery time?

It is about 7-15 days upon the receiving of payment.

Is there any discount?

Different quantity has different discount

How long have you run on export trade?

10 years focus on organic chemicals, inorganic chemicals, dyestuff chemicals.

How about the packing?

Usually we provide the packing as 25 kg / bag or carton. Of course, if you have special requirements on them, we will according to you.

How about the validity of the products?

We ensure that the cargoes have 100% shelf life when it delivery.

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